Terms of service

 

 

 Please read this shopping guide carefully before purchasing

 

These Terms and Conditions (hereinafter referred to as the "Agreement") apply to all matters between the customer using "Bloemen" (hereinafter referred to as the "Store") operated by BeautyMark Co., Ltd. (hereinafter referred to as the "Company") and apply to all services provided by the Store. By using the Store, the customer is deemed to have agreed to these terms and conditions, so please be aware of this in advance.

Article 1 Scope of Application and Amendment of the Agreement

1. This Agreement applies to the use of the Store's product sales and information provision services.

2. The Store may add, delete, or modify the contents of this agreement without prior notice to the user.

Article 2 Services Provided

1. The services provided by the Store shall be the following services (hereinafter referred to as the "Services").

(1) Product sales services.

(2) Various services proposed by the Store in the future.

1. The Store may add, delete, or modify the contents of the services provided under the preceding paragraph.

Article 3 Definition of User

1. "User" means a person who uses the Services. In the event that the Services are used, it shall be deemed that the user has agreed to this agreement.

Article 4 Membership Registration

1. "Member" means a person who has applied for membership from the Store's website and has been approved by the Store after agreeing to this Agreement.

2. Members shall not register any false information, third-party information, non-existent information, or any other information when applying for membership.

3. If any changes occur in the information provided to the Store by the Member, the Member shall promptly notify the Store of such changes.

Article 5 Management of Membership Registration Information

1. Members shall be responsible for managing their ID and password at their own risk. The Store shall not be liable for any damages incurred by a Member due to the use of their ID and password by another person, except in cases where the Store is not exempted from liability under the law.

2. If a Member becomes aware that their ID and password have been used illegally by a third party, they shall immediately notify the Store and follow any instructions given by the Store.

3. A Member who wishes to change their Member ID shall contact the Store, and the Store shall handle the change through its procedures.

4. A Member who wishes to delete their membership shall contact the Store, and the Store shall handle the deletion through its procedures. After the deletion, the services provided before that will be invalid. The Store shall handle the Member's personal information in accordance with its separately specified "Privacy Policy".

 Article 6 Suspension of Service and Cancellation of Membership

If any of the following cases applies to a user, we may suspend the service or cancel the membership registration without prior notice. 1.

(1) In the event of a delay in payment or other default in payment for this service. 2.

(2) In the event of repeated returns or cancellations. (3) Article 15 (Prohibited Items)

(3) If a member commits any act that falls under Article 15 (Prohibited Matters) (4) If a member belongs to or is a member of antisocial forces.

4. if you are found to belong to or be related to antisocial forces, or if you are found to have transactions with antisocial forces; or 5. if you are found to be a member of any other organization that is not registered with us.

5. any other cases in which we deem it appropriate to cancel the registration.



Article 7 Formation of Sales Contract

A sales contract between a user and our store is considered to be formed at the time of the following items.

(1) When we receive the order information from the user. However, even if our store receives the above order information, if the user's data is lost or becomes illegible due to malfunction or trouble with our computer equipment or communication equipment used to provide this service, or due to communication line failure, etc., the contract will not be considered to have been concluded. 2.

Minor users must obtain the consent of their parents or a person with parental authority before placing an order. 3.

3. after the conclusion of the sales contract, we shall be able to charge the user the price based on the sales contract concluded between the user and our store (hereinafter referred to as "price") by the payment method specified in Article 10.1, which the user specified at the time of order. We shall be able to charge the User the amount of the Payment (hereinafter referred to as the "Payment").



Article 8 Cancellation of Contract

1 We may cancel the contract in the following cases even after the sales contract has been concluded.

(1) When the product cannot be delivered due to an unknown delivery address or long-term absence.

(2) When the user fails to complete payment of the full amount due within the designated period

(3) When the credit card company designated by the user is notified that the credit card is in default

(4) When it is impossible to deliver the product due to other reasons

(5) If the product is damaged, malfunctioned, or otherwise defective before delivery, and there is no replacement in stock and the arrival schedule is undecided

(6) If the product is no longer manufactured or otherwise no longer available.

(7) When a user is recognized as belonging to or being related to antisocial forces, or when a user is recognized as having transactions with antisocial forces. 2.

(2) Notwithstanding the provisions of the preceding paragraph, if there is any illegal or inappropriate act in connection with the use of this service, we may cancel or terminate the sales contract, or take any other appropriate measures.

3. in the event that the contract is cancelled in accordance with the preceding paragraph, the actual costs incurred up to the time the contract is cancelled may be charged to the user.

Article 9 Selling Price, etc.

1. The selling price of each product can be confirmed on each product page. 2.

2. The selling price of the products indicated in the preceding paragraph includes the consumption tax. 3.

We reserve the right to change the selling price and shipping cost of products without prior notice to the user. 3. Even if either or both of the selling price and shipping cost are changed after the conclusion of the sales contract, the user shall pay the price as of the conclusion of the sales contract, and we shall not claim the difference to the user or refund the difference to the user.



Article 10 Time and Method of Payment

Users may select one of the following payment methods at the time of purchase.

Credit card

Amazon Pay

Apple Pay

Google Pay

Shop Pay

Postpaid payment (Paidy)

Any other payment methods that we may newly offer in the future. 2.

2. We may add or delete the payment methods specified in each item of the preceding paragraph. 3.

If the credit card company designated by the user notifies us that the credit card is in default, we may request the user to pay for the order using another payment method.



Article 11 Product Delivery

For all orders, products will be delivered by the delivery company designated by our store within 7 to 45 days for regular products and 1 to 5 days for immediate delivery products. The delivery company shall be selected at the discretion of our store, taking into consideration the size, weight, and nature of the merchandise. 2.

2. In the event that delivery costs are higher than the delivery costs at the time the purchase contract is concluded due to problems with the delivery route, etc., our store may charge the difference in delivery costs to the user. 3.

3. when we are contacted by the user to change the delivery address of the product after the product shipping arrangement has started, we are not obligated to respond to the user's request, and the user shall change the delivery address of the product at his/her own responsibility and expense. 4.

Users may designate that products will be shipped to a location other than the user's place of residence. If the user does not pick up the merchandise, the user must notify the delivery address or recipient in advance that the merchandise will be shipped from our store, so that the merchandise will not be returned to our store for reasons such as refusal to pick it up. In the event that an item is returned to our store due to the user's carelessness, such as refusal to pick up, long-term absence, etc., and the item is shipped again at a later date, the user shall pay our store 500 yen for the shipping fee at the time of return and the shipping fee for re-shipping. The user shall bear the bank transfer fee. 5.

We shall not be responsible for any product that is returned to the sender due to the user's carelessness, such as refusal to receive the product, long-term absence, etc., and is destroyed when the storage period has been exceeded at the warehouse of the delivery company. In such cases, no refund will be made. 6.

(6) If the user is not present on the delivery date and the delivery company takes the product back without delivering it and leaves a "notice of absence", the user shall contact the delivery company and arrange for re-delivery of the product. (7) We shall not be liable for any product that is delivered after the delivery date.

7. We shall not be liable for any direct or indirect damage to the user due to a delay in product delivery. 8.

(8) Products shall be delivered only within Japan. (There are some areas where delivery cannot be made even within Japan.)



Article 12 Returns and Exchanges

(1) The user shall not be able to change to another product, change specifications, cancel, or return or exchange products for the user's own convenience after the conclusion of the sales contract for all orders. 2.

2. in the unlikely event that the merchandise received by the user is damaged or the wrong item is found, the user shall notify our store of the details within 3 days of receipt of the merchandise. If we are notified within this period and the damage or wrong item is deemed to be the fault of our store, we will bear the costs of replacing the item with a new one only if the item is returned by a shipping company designated by our store. However, the following cases are not subject to return and exchange.

(1) Products that have been contaminated, smelly, washed, or damaged by the user

(2) Merchandise with missing shipping accessories, tags, etc.

(3) Merchandise on sale

In the event that a replacement item cannot be returned to the user due to discontinuation of production, out of stock, or other reasons, the user shall be refunded the product price. The refund will be made to the payment method used by the user at the time the order was placed. If it is difficult to do so, the refund shall be made to the account. 4.

Our liability for damages to the user due to our negligence shall be limited to the amount of actual damages that would normally result from such negligent act, and in any case shall be limited to the price (including consumption tax) of the product(s) for the order.



Article 13 Handling of Personal Information

1 We shall handle the personal information of the user in accordance with the "Privacy Policy" separately stipulated.



Article 14 Copyrights, etc.

1 The user shall not use or disclose any information, including copyrighted works, provided through this store without the consent of the copyright holder, beyond the scope of the user's personal use as stipulated by the Copyright Act. 2.

In the event that a problem related to intellectual property rights such as copyrights arises in violation of the provisions of this article, the user shall resolve the problem at his/her own expense and responsibility, and shall not cause any inconvenience or damage to our store.



Article 15 Prohibitions

Users shall not engage in any of the following acts. 1.

Any act that violates or may violate this Agreement. 2.

Actions that cause or may cause trouble, disadvantage, or damage to other users, third parties, or our store. 3.

(3) Criminal acts, acts offensive to public order and morals, and other acts that violate or may violate laws and regulations. (4) Acts that interfere with the operation or business of this store.

(4) Any act that interferes or may interfere with the operation or business of this store.

5. acts of using this service by illegally using a third party's personal information or false information

(6) Unauthorized use of e-mail addresses and passwords. (7) Other acts that may cause our store to be inappropriate.

Any other acts that we deem inappropriate.


 Article 16 Other Disclaimers

The user shall not engage in any of the following acts. 1.

1. we shall be free to change, delete, or add the composition, contents, web pages, and others of the website, and shall not be obligated to return the website to the state before it was changed, deleted, or added at the request of the user.

2. the user shall bear all costs related to the preparation and installation of computer equipment, communication equipment, etc. necessary to use this service, telephone and fax charges, internet connection fees, line usage fees and other communication charges, labor costs, and any other costs incurred in using this service.

If the user's data is lost or becomes illegible due to malfunction or trouble with our computer equipment or communication equipment used to provide this service, or due to communication line failure, etc., we may immediately and unconditionally cancel or terminate the purchase agreement without notice. 4.

When we are obligated to notify the user, we shall fulfill our obligation by notifying the user's registered e-mail address in advance, and by delivering the product to the address specified by the user at the time of purchase. 5.

The user agrees to receive all necessary communications from our store to the e-mail address registered by the user. We will not be held responsible for any reason such as wrong input of the e-mail address, e-mail reception environment setting of e-mail software or security software, anti-spam measures of providers, use of free e-mail address, or any other reason for the non-delivery of e-mail. 5.

(5) If a user causes damage to a third party by using this service, the user shall resolve the issue at the user's own responsibility and expense, and shall not cause any trouble or damage to our store. (6) Our store shall not be responsible for any damage caused by the user's use of this service.

We shall not be liable for any damage caused by the user's inability to use this service. 7.

We shall not be liable for any damage, loss, or disadvantage caused by the use of this service in any case, regardless of the legal cause of claim. 8.

8. We shall be exempted from responsibility by processing the business according to the user's registration details. 9.

We shall be exempted from responsibility by confirming the identity of the member by the method designated by us when we change the member's password.



Article 17 Others

The formation, validity, performance, and interpretation of this agreement shall be governed by the laws of Japan. 2.

In the event that a problem arises regarding the use of this service that cannot be resolved under this agreement, the user and our store shall discuss and resolve the problem in good faith.